bf77 Privacy Policy – Your Data, Your Rights

1 Overview

bf77 is an online casino and sports betting platform serving players in Bangladesh and other permitted jurisdictions. As part of operating the platform, we process personal data about our players. This policy sets out what data we collect, why we collect it, and how we keep it safe.

bf77 acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your data is processed. If you have any questions about how bf77 handles your privacy, contact us at [email protected] at any time.

2 What We Collect

bf77 collects personal data that you provide directly, data generated by your use of the platform, and data received from third-party service providers. The categories of data we collect include:

bf77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

bf77 uses your personal data only for the purposes described in this policy. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The main purposes for which bf77 processes your personal data are:

• Account Management: To create, maintain, and manage your bf77 account, including processing your registration and verifying your identity.
• Transaction Processing: To process deposits, withdrawals, and any other financial transactions on your account.
• Legal Compliance: To comply with anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and any other applicable legal obligations.
• Responsible Gaming: To monitor gameplay patterns and identify players who may be at risk of problem gambling, and to apply responsible gaming tools where appropriate.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance with your account.
• Platform Improvement: To analyse usage patterns and improve the performance, security, and user experience of the bf77 platform.
• Marketing Communications: To send you promotional offers and updates about bf77, where you have given your consent to receive such communications. You can opt out at any time.

4 Legal Basis for Processing

bf77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is necessary to perform the contract between you and bf77 — for example, processing your deposits and withdrawals, and managing your account.
• Legal Obligation: Processing that is required to comply with applicable laws and regulations, including AML and KYC obligations.
• Legitimate Interests: Processing that is necessary for bf77's legitimate business interests, such as fraud prevention, platform security, and improving our services, where those interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

bf77 does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and under appropriate data protection safeguards:

• Payment Processors: To process your deposits and withdrawals. Payment processors receive only the data necessary to complete the transaction.
• Identity Verification Providers: To verify your identity and age as required by our KYC obligations. These providers process your identity documents under strict confidentiality agreements.
• Regulatory Authorities: Where required by law, bf77 may share data with government agencies, law enforcement, or financial regulators. We will only do so when legally obligated.
• Technology Service Providers: Companies that provide hosting, security, analytics, and other technical services necessary to operate the bf77 platform. These providers act as data processors under our instruction.
• Fraud Prevention Agencies: To detect and prevent fraud, money laundering, and other financial crimes.

All third parties with whom bf77 shares personal data are required to handle that data in accordance with applicable data protection laws and our contractual requirements. bf77 does not permit third-party service providers to use your data for their own purposes.

6 Cookies and Tracking

bf77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit bf77.io.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the bf77 platform and may prevent you from logging in or using certain features.

7 Data Retention

bf77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply are:

• Account Data: Retained for the duration of your account and for a minimum of five years after account closure, as required by AML regulations.
• Transaction Records: Retained for a minimum of five years from the date of the transaction, in line with financial record-keeping requirements.
• Identity Verification Documents: Retained for the period required by applicable KYC and AML regulations, typically five years from the end of the business relationship.
• Support Communications: Retained for up to three years from the date of the communication, unless a longer period is required for dispute resolution.
• Marketing Consent Records: Retained until you withdraw consent, plus a reasonable period thereafter to demonstrate compliance.

When personal data is no longer required, bf77 securely deletes or anonymises it so that it can no longer be linked to you.

8 Security

bf77 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the bf77 platform.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Access controls that restrict access to personal data to authorised bf77 staff only, on a need-to-know basis.
• Regular security audits and penetration testing of the bf77 platform.
• Two-factor authentication options for player accounts.
• Monitoring systems to detect and respond to suspicious activity in real time.

Despite our best efforts, no online platform can guarantee absolute security. If you become aware of any unauthorised access to your bf77 account, contact our support team immediately at [email protected].

9 Your Rights

You have a number of rights in relation to the personal data that bf77 holds about you. These rights are summarised below. To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.

10 Children

The bf77 platform is strictly for adults aged 18 and over. bf77 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account, delete the data, and return any deposits made.

If you believe that a minor has accessed the bf77 platform or provided their personal data to us, please contact [email protected] immediately so we can take appropriate action.

11 International Data Transfers

Some of the third-party service providers used by bf77 may be located outside Bangladesh. Where personal data is transferred internationally, bf77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law.

These safeguards may include contractual clauses that require the recipient to protect your data, or transfers to countries that have been recognised as providing an adequate level of data protection. If you would like more information about the safeguards in place for any specific international transfer, contact us at [email protected].

12 Changes to This Policy

bf77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and display a prominent notice on the platform. The "Last Updated" date at the top of this page will always reflect the most recent revision.

We encourage you to review this policy periodically. Your continued use of the bf77 platform after any changes have been notified constitutes your acceptance of the updated policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bf77 handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and will respond as quickly as possible.

For data access, rectification, or deletion requests, please email [email protected] with the subject line "Privacy Request" and include your registered email address. We aim to respond to all privacy requests within 30 days.